As a total novice weaver, I have found the customer service with Halcyon outstanding! I have made several calls for information and was greeted with courtesy and was thankful for the apparent knowledge that your rep has. Further, I was never rushed off the phone. My initial order (a small loom) was sent very quickly. i'm still awaiting my second order but it was clear from the website that the item was a backordered - but I'm sure it will be worth the wait!
Thank you Halcyon (and Rose)
” L. K., Plainfield, NJ