Remember, March 31,2011 is the last day to earn Ruby Dollars. So if there is anything in our new products and book list that strikes your fancy or anything that’s been on your wish list, order quick! All it takes is a purchase of $40 dollars worth of product and you’ll earn a $5 Ruby Dollar to be used in April 2011.
Are those Ruby Dollars burning a hole in your pocket? Are you just itching to unload them? I’m sure many of you have been eagerly anticipating the arrival of April and the chance to spend your Ruby Dollars. Here at Halcyon Yarn we’ve created a question and answer section regarding using your Ruby Dollars. Hopefully we’ve answered the questions that will arise most frequently. However, as always, we’re just a click or a call away so feel free to contact us if we can be of further assistance.
FAQs
When may I use my Ruby Dollars? They may be used ONLY when placing an order during the month of April, 2011.
Where can I use my Ruby Dollars? They may be used at Halcyon Yarn on-line, over the phone or in the shop. You simply need to have the serial number for each, which can be found on the back side in the center of the lower portion. For example, #101873BN.
How do I redeem my Ruby Dollars? When in the shop, simply present your Ruby Dollars at the time of check out. Over the phone, let us know the serial number for each Ruby Dollar. On-line, at check out in the comment line of your order, type the serial number of each Ruby Dollar. Serial numbers for Ruby Dollars can be found on the back side in the center of the lower portion. For example, #101873BN.
When ordering on-line why isn’t my shopping cart reflecting my Ruby Dollars savings? Ruby Dollars will be applied during final processing, therefore you will not see the discount in your cart.
How many Ruby Dollars may I use at one time? There is only one limitation. The total Ruby Dollars applied cannot be greater than the total of the order/purchase (including shipping). For example, if your order/purchase comes to $22.50 you may only use 4 of the $5 Ruby Dollars (a $20 value).
What if I’ve lost my Ruby Dollars? Ruby Dollars are your responsibility. Because you must have the serial number for each Ruby Dollar in order to redeem them, if you’ve lost them you will not be able to use them.
Can my Ruby Dollars be applied to a current back order? No, Ruby Dollars may only be applied to items ordered/purchased during the month of April 2011.