Back in the '80s, when I first started weaving, I ordered Halcyon's "Yarn Store in a Box". What a great idea for someone new and unfamiliar with what was available.
I trusted Halcyon and occasionally would call with a question. Once I asked for a tool to help pack the fibers tighter in a rug I was weaving. Instead of selling me something, I was told to put weights on the back of the reed bar - and was even mailed instructions on exactly what to buy and how to do it!
I have bought two looms and lots of yarn and equipment over the years. I trust Halcyon and their friendly service.
” M. C., Northbrook, IL