“ I surveyed all the other suppliers of weaving thread and choose Halcyon Yarn because of your shipping policy. I live in Hawaii and you're the only one who doesn't treat us like we live on another planet. My first order got here within days. There was one item back ordered. I called the 1-800 number for help in understanding how your back order system works, I forget the name of the gal I talked with [Betty?] but she was so helpful I would have kissed her if she weren't so far away. I see no reason why I should ever order from anyone else. Thanks for being there. Karstens Donne ”
K. D., Mountain View, HI