I needed a part for my long put-up spinning wheel. Thank you for keeping some parts in stock. Since I pulled out my spinning wheel, I was eager to put it back to use. I received my part with 3 days. The best thing was that I could not figure out how to put the part on without disassembling some part of the wheel. The manufacturer's website and a general internet search yielded no assistance. I called Halcyon Yarn, explained my problem and someone quickly retrieved a wheel like mine and walked me through the process to get the part back on the wheel. It was not an obvious fix and I am most grateful for the help. Heaven forbid I had started disassembling my wheel in order to fix it on my own! Many, many thanks!
” V. S., Greenville, GA