Welcome to Halcyon Yarn customer support!

Have a question about a product or order? Feedback on our site? We love to hear from customers!

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.