I am absolutely thrilled with Halcyon Yarn! Customer service is their creed and they stand by it!
My experience begins with a vibrant colored hank of lace yarn I owned. It's a palette of bright reds, pinks, oranges and golds. Trying to find a contrasting boucle yarn to knit with the lace proved daunting until I found this company.
Halcyon hosts an extensive variety of novelty yarns. Computer monitors are known for altering the actual color. So I called them and dared to asked for samples in the color range I noted above. Without hesitation, Rose agreed! She sent me a wide assortment of choices. I actually had fantastical options. Ten large cuttings with identifying style numbers clearly noted by each one. From experience, very few companies issue such generosity!
After choosing the perfect style, an order went through. I'm so impressed by this simple yet profound service, another order is in the works. With more to follow. It's important to note that the samples actually match their corresponding colors on their website!
Now more than ever, we need to support such wonderful small enterprises like Halcyon Yarn!
” K. W., Santa Monica , CA