You guys are the best! Every time I order I receive my materials in about 2 days and it is almost always exactly what I wanted. The only time it wasn't, it was the color in the catalog that was misleading and you exchanged the yarn immediately. I talked with Barbara last week about a problem I'd had getting credit for a discount coupon and she got that straight immediately. With all the awful winter weather, I'm imagining that you are short-staffed at times, but somehow you manage to maintain the same high level of service and friendliness. I'm really impressed. It isn't easy to do that time after time!
” P. M., Spencer, NY